A highly regarded member of the Metador team, Julian has a vast wealth of experience in customer account management and provides the sales team with new business development expertise. His many years in solutions-based roles allows him to really connect with the customer and guide them through the decision-making journey to ensure they receive the best product for their needs.

With extensive experience in business management and customer service, Sam values our clients and prioritizes building long-term relationships based on trust, transparency and open communication. Along with the rest of the team, Sam takes pride in our attention to detail, quality craftsmanship and delivering results that exceed expectations.

With numerous years of experience in Engineering Product Design and Development, working with a variety of different manufacturing methodologies along with a good understanding of doors, Phil is an essential part of Metador’s growth and expanding product range.

With 12 years of dedicated service in the construction and door industry, Silas has developed expertise in managing client accounts, ensuring customer satisfaction, and overseeing projects from inception to completion.

His deep knowledge of steel doors, combined with meticulous attention to detail, enables him to deliver high-quality projects on time and within budget.

Silas excels in building and maintaining strong client relationships, resolving issues efficiently, and is committed to fostering a client-focused environment and achieving excellence in all aspects of client relations and project management.

David has a wealth of experience within various manufacturing industries ensuring an eye for detail and a deep understanding of the intricacies of operational excellence. With a passion for engineering and extensive experience in both operations management and product development, David brings a unique blend of technical expertise and strategic leadership to Metador.

David’s commitment to excellence and innovation along with fostering effective collaboration and communication ensures he is a valuable asset in leading Operations at Metador.

With many years of experience in estimating, Kevin is a valuable member of the team. His meticulous approach to each request ensures the customer’s requests are always answered with the best possible solution. While his friendly, approachable personality is one of the many reasons he is a great member of the team.

Having explored over 20 countries and spent 8 years living in Italy, Rod’s multi-lingual and multi-cultural upbringing has shaped his ease in connecting with people worldwide.

A driven and goal-orientated professional, he approaches every role with unwavering dedication and focus, ensuring exceptional results. His sharp attention to detail and passion for service enable him to consistently deliver solutions that exceed expectations, reflecting his commitment to creating outstanding customer experiences.

Highly determined and self-motivated, Danielle provides excellence in customer account management driven from over 15 years experience in sales. As a team player that adapts to new challenges in an enthusiastic and professional manner, Danielle strives to guide clients through the decision-making journey to ensure they receive the best solution with the Metador product and is dedicated to exceeding expectation.

Working across the UK to build new business Rob uses his expertise to support and develop new accounts. A key part of the sales team, Rob is both dedicated and thorough and goes above and beyond to ensure all clients receive the best product for their requirements.

With a detailed knowledge of our door manufacturing techniques and a keen eye for detail Jordan ensures that every aspect of the design process adheres to the precise planning needed to maintain the operational excellence of the business. A strong asset to the technical team, Jordan always puts the customer first, ensuring collaboration, effective communication and efficiency are at the heart of everything he does.

With over 10 years of experience within the door industry, Ben joins our order processing department with a wealth of knowledge in Ironmongery. Ben prides himself on his attention to detail as well as his ability to deliver high-quality customer service making him a valued member of the team.

Alwyn oversees the operation of strategic marketing and communications activity, and works closely with the sales and marketing teams to drive positive change, supporting company growth. He strives to ensure marketing activity drives product development and continually improve the customer experience.

Having previously worked within our order supply and despatch department, Brandyn has gained valuable experience and a detailed knowledge of Metador’s product range.

In moving to the estimating team, Brandyn utilises his attention to detail and technical mindset to ensure efficient quote turnaround within the estimating team. He is responsible for ensuring clients receive the best solutions, adding maximum value to the project.

With a vast experience in sales and customer service, Luke manages the sales and marketing teams across UK and Ireland. His attention to detail, outgoing and friendly personality make him the ideal person to ensure customers' business needs are met and his love of a challenge guarantees he is always looking to make each project as easy as possible for his clients.

A customer-centric, dynamic leader, Rick guides with integrity. With over eighteen years of experience, he has a myriad of knowledge of the security door industry and exudes passion for the Metador team, continually placing the customer’s needs first to guarantee every process converts to a seamless client experience.

Results driven and personable, Simon is the founder and the continual driving force behind Metador. As a business leader for over 30 years, he draws on strong management skills and extensive knowledge of the industry to ensure products are tailored to client’s needs and Metador remains ever evolving. In addition, he is passionate about his employees, remaining true to the company ethos and ensuring set values are encompassed in every aspect of the business.

With years of experience in the door industry, Maddie is a valuable member of the estimating team, ensuring customers receive the best solution. She began her career in the door industry in the estimating and scheduling for wooden doorset manufacture, providing valued insight when moving into the steel door industry.

Exceptional customer service is Maddie’s passion which is demonstrated in her friendly and helpful approach when helping clients get an estimate for the most suitable Metador solution.

With nearly a decade of experience as a commercial joinery fitout estimator, Nicola brings a keen eye for detail, strong problem-solving skills, and the ability to thrive in fast-paced environments.

Now stepping into a new estimator role, Nicola enjoys liaising with clients and meeting tight deadlines with precision. With a proactive approach, strong urgency, and a commitment to quality, Nicola excels at quoting accurate estimates efficiently while building lasting professional relationships.

After completing 7 years in the Royal Navy, Matthew joined Metador as a door fabricator and technician. After several months of experience and outstanding performance, he moved into the drawings team and is a strong member for programming our CNC machinery for the fabrication of our doors.

With over 20 years of experience in a diverse range of sales roles, Ian has honed a deep understanding of customer needs. His commitment to delivering exceptional service is driven by a customer-first mindset, ensuring satisfaction remains at the heart
of everything he does.

Ian takes pride in guiding clients through the decision-making process, helping them identify the right specifications and solutions that align with both their project requirements and budget.

Known for his efficiency in fast-paced environments, Ian excels at providing accurate, timely quote turnarounds while maintaining a meticulous attention to detail.

Having worked within the construction and manufacturing industry for over 10 years, Adam understands all the complexities around logistics and transport. He arranges transport for component and door consignments, liaising with customers, transport networks and the production facility. His resourceful and hardworking character ensures he provides the best possible solution to every delivery.

With a first-class honours degree in Illustration for Commercial Illustration, Anna brings numerous years of experience in both in-house and freelance graphic design and artworker roles. Her creative skills are complemented by her experience in marketing support. Anna plays a role in supporting the marketing team’s efforts by creating and managing design assets, content creation, and communications.

Sasha supports the Finance team as an Accounts Assistant, further expanding our resources in this area. Her role involves supporting the team with the processing and handling of the purchase and sales ledgers, amongst other responsibilities.

With 19 years worth of experience in various departments and industries, Sarah understands the importance of collaboration and effective communication. Her enthusiasm and passion for the role along with her wealth of knowledge in customer service, sales, logistics and operations ensure customers will have a seamless experience.

We are thrilled to have Sarah on our Planning team, her wealth of experience, meticulous planning knowledge and commitment to operational excellence make her an asset to the business.

Chris oversees all aspects of financial control in the business. He holds an abundance of knowledge of budget handling, accounts, credit control and forecasting. Tenacious, efficient, with a wealth of experience, Chris remains at the core of all financial activities at Metador.

With a passion for detail, Roy thrives on the complex and challenging, and being there for clients every step of the way.

Having had extensive experience in the construction industry he understands the complexities and eye for detail required to deliver large projects on time and snag free.

Roy joins the projects team here at Metador, working tirelessly with clients to ensure that every project gets the detailed attention it needs and nothing is missed.

With an impressive 20+ years of experience in customer service, Cheryl brings a deep understanding of client needs, efficiency, and professionalism to her new role.

Her quick thinking and problem-solving abilities will be key in delivering the high standards of service that Metador is known for.

Rachel, an experienced finance professional, has a wide-ranging role at Metador, which involves working across many areas of finance, supporting colleagues in her team, improving processes, and helping to make the department run smoothly.

Michael has many years of experience within the door installer industry and this allows Michael to be on hand to assist with customers in onsite technical queries. His technical knowledge is a huge asset when it comes to understanding customer requirements and Michael can technically assess any issues with installed doorsets ensuring our customers are given the utmost in customer service.

Focused on quality and talented for dealing with complexity, Tristan leads the Operations aspect of the business. His extensive experience and knowledge of the industry enables him to create new concepts and invaluable designs and deliver operational excellence making Metador one of the fastest growing manufacturers of steel doorsets in the UK. His exceptional eye for detail ensures we deliver our promises to each and every customer and Tristan is continuously working with Sales to create products that are right first time, on time.

Mac, an experienced Metador door assembly technician, made an excellent candidate to join our customer service team in 2021. With his strong in-depth knowledge of our products and problem-solving capabilities, Mac made an excellent customer service representative. This gave him valuable experience when moving into his role as Metador's Concierge Executive, being on-hand to deliver exceptional customer experience.

Ken joined the Metador team in 2019, taking over the purchasing role in the operations department. As a highly focused individual with excellent attention to detail, Ken takes great pride in managing the stock, despatching products and maintaining excellent supplier relationships.

Responsible for CNC drawings and punch plans at Metador, Rob is a dynamic and resourceful CAD Designer. Disciplined and committed to meeting targets and deadlines, Rob is continually experimenting with innovative new designs to ensure Metador meets and exceeds client’s requirements.

Scott’s experience and expertise in CAD is an invaluable asset to the technical team. Scott’s attention to detail ensures he uses the information from our customers to create drawings, ensuring their requirements are met.

Adele is responsible for managing sales and supplier invoices for Metador, as well as administrative tasks. A Business Management graduate with a strong background in finance and admin, Adele’s organised and methodical approach is an asset to Metador.

Jason initially started at Metador as a Steel Door Technician in October 2017 and his hands-on, technical knowledge of our products has led to him moving into his current role in Customer Service and order processing. With his years of experience as a Warehouse Operative and in Security, Jason offers a methodical and efficient approach to his work.

Hayden has worked within the door industry for over 8 years. Originally starting work in the material handling and production areas of door manufacturing, he has a good understanding of the processes involved, which he is able to draw upon in his current role. His experience in order scheduling, documentation processing, and customer service further adds to this. He has a keen eye for detail too and so is ideally placed in our customer experience team.

Gordon is a vital asset to our production facility thanks to his many years and previous experience in manufacturing operations. Gordon is able to use his project management skills to ensure each order is dealt with seamlessly throughout the production facility so our customers receive their order on time and in full, every time.

With over 8 years of experience in building long-term customer relationships Chester is enthusiastic, hardworking, and provides a client experience that reflects all that is Metador. Based in our southern sales office and with over 5 years in the fire safety and door industry, Chester has a passion for helping each customer with the correct specification and requirements on every project.

With a number of years of experience, Brian is able to quickly understand customer requirements and deal with quotes efficiently and effectively. His enthusiasm and passion for delivering the best customer service mean he is a valued member of the team.

With 7 years’ experience in the M&E industry, Mark has a huge understanding of all types of onsite challenges.

Mark is an expert in putting the client at the forefront of what he does. His commitment to providing the client with impeccable service as well as building long-term relationships with both new and existing clients is what makes him an asset to the sales team and the development of the business.

With many years of experience in customer account management, Paul provides an exceptional and professional service to his client base. His ability to successfully find solutions to the challenges his customers face plus his reliable and enthusiastic approach allows him to build long term relationships with his customers, providing them with a more personal approach to account management.

With a first-class honours degree in Graphic Design and Illustration, Hannah supports the marketing function in the creation, development, and execution of the company’s marketing communications and wide-ranging activity.

Drawing on her technical design skill set, coupled with her innate creative flair, Hannah is focused on the continued development of the company’s communication output. She works closely with internal teams to help ensure company information is conveyed in the most suitable and effective format while maintaining a high standard of quality through production.

Dedicated, customer focused and pragmatic, Lindsey manages the busy production and delivery schedules at Metador. Drawing upon deep manufacturing knowledge from her wealth of experience in the logistics, travel and motor hire industries, Lindsey prides herself on creating a smooth process between customers, suppliers, couriers, and internal departments.

With 6 years of experience within the construction sector working within development, manufacturing and production, Chris has become an integral part of the research and development department.

Using his meticulous eye for detail, Chris assists with expanding Metador’s steel doorset range and ensures innovation is at the core of this.

Having spent more than 20 years working in Supply Chain, Sue works with internal customers and vendors to ensure continuity of supply for Metador’s raw materials and essential services. Making sure that materials are received on time and in-full, to the correct specification, helps Metador to provide a high level of customer service.

With a background in project and account management, Janine’s wealth of experience in customer relations has quickly made her an asset to the Estimating team since joining Metador in July 2020. She strives to ensure quotes are dealt with efficiently and products are estimated at the best possible price.

With numerous years of experience in the door industry in addition to his background of 10+ years in the construction industry, Ricky utilises his grounding in hardware and product applications to advise customers on the best door solution to meet their requirements, as well as providing meticulous quote accuracy, and an efficient turnaround.

Nathan’s role is focused on generating detailed engineering drawings, specifications, and documentation to support manufacturing production and the ever-increasing output volume.

Collaborating with cross-functional teams, he ensures the bespoke steel door design being produced meets customer requirements, as well as industry standards, working with colleagues to overcome any technical challenges.

With a number of years of experience, Jay is a valuable addition to our technical team. His knowledge of engineering principles, creative mindset and attention to detail ensures he will be able to understand and deliver technical customer requirements for projects.

With his expertise, meticulous attention to detail and commitment to delivering exceptional results Jay is a vital member of the Metador technical team.

With a strong background in architecture, Charlotte brings a diverse and valuable skill set to the estimating team. After earning her BA in Architecture, she began her career as an Architectural Technician, developing precision in project management and technical drawing through extensive use of AutoCAD.

Her time as an Architectural Assistant further strengthened her ability to navigate complex project specifications and produce detailed technical documentation. Most recently, her experience in estimating has sharpened her skills in tender preparation and material quantification.

Charlotte's combination of architectural expertise, meticulous attention to detail, and practical estimating experience makes her a fantastic asset to the team, assisting with the delivery of accurate competitive quotes at Metador.

Luke has a meticulous attention to detail and is responsible for all customer drawings here at Metador. Flexible and dynamic, Luke offers over 9 years of experience and provides an innovative approach to all future designs at Metador.

With a wealth of experience in account management and administration, Konrad strives to make every customer experience as smooth as possible within the Estimating, Order confirmation, and Customer service team.

Konrad’s meticulous attention to detail along with his systematic and efficient approach to work makes him an essential part of the team.